Stumped? SharePoint offers a wealth of functionality, but with this comes
a few quirks. The FAQ offers a quick resource for solutions to common
issues. New solutions are added every day. If you didn't find what you were
looking for, check back periodically, or contact the
HelpDesk at 974-9900.
The scope of the FAQ is to give a potential solution to a
particular issue and lacks the capacity for step-by-step
instruction. In some cases, you may need to reference the
How-to… section for further instruction when resolving an
This site is a great resource, but if you are interested in more extensive training, we recommend OIT's SharePoint workshops (Overview, Documents, Permissions, and Lists) as a starting point. You can also contact the OIT HelpDesk at 974-9900 or http://help.utk.edu.
Make sure the page has been checked-in, approved (if Workflow is enabled) and Published. Also, the user may not have adequate permissions to see the page. Check that the user has the proper permisions for the page.
Some features of SharePoint require Active X to function. Active X is an application framework developed by Microsoft and is used to control features in many of its programs including, but not limited to: Office, Internet Explorer, and SharePoint. To take advantage of these features you will need to use Internet Explorer when editing content in SharePoint.
You may not have permission to edit this particular site or page. Check with your Site Collection Administrator to gain access to this content.
This all depends on what you need the site to do. Is the site intended to promote your department to the university and/or the general public or do you simply need to share information within the office?
Do you plan for your site to be "Public Facing?" If so, then you want to create a Publishing Site which allows for custom branding.
If you need a site to share documents, data, etc. within your department, then a Team Site is sufficient.
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